Can I upgrade my package?
Yes, you can, but please let us know at least 5 days before the event. Some dates get really busy and we need to prepare for the number of hours that we'll be there for you.
When should I pay the remaining balance?
Your remaining balance must be paid on your Wedding Day in cash. If you don't want to walk around the whole day with cash on you, we strongly recommend paying at the beginning of your wedding day, during the getting ready.If you didn't have the ca...
Can I pay the remaining balance via PayPal?
The quick answer is yes, but we don't recommend it because of the extra fees (9%).The explanation: Running our business with PayPal adds a lot of extra fees and costs here and there. Fees per extraction, fees per transactions, and we assume the lo...
Are there any extra fees I should be aware of?
The answer is simply no. All of our prices are final and everything that is listed is what you get.Let's say that after you received your photos you decided that your uncle shouldn't be in some of your photos but there he is... well, we might char...
Do you offer refunds?
We do not offer refunds as we will most certainly reject jobs for that date or week based on the wedding you booked with us. To give you an idea, for every Saturday wedding we book, we usually have 3 to 4 inquiries for the same exact date. For eve...
Can I add video to my package?
Yes, you can. Ask for availability first, and then we'll send you an invoice to pay a deposit.Please make sure to do this at least 10 days prior to the Wedding Day.
Is it safe to carry cash on our trip?
Let me start by saying that we never had a problem with any of our clients regarding the payment because of a few different reasons: Punta Cana is a very safe place, especially inside resorts. Every room has a safe, and you can store valuables the...
